Amends

The Art of Apology

The Art of Apology

H2O…. you know… water. It’s pretty much the lifeforce of our existence. Remove the O (oxygen) from it and you simply don’t have water. Clearly, it’s the sum of its parts that makes it so. Similarly, an apology requires four equally important components to be complete and effective. If it’s missing even a single part, it isn’t really an apology.